Skip to main content

Featured

Learn more about our updated Terms of Service

mail4blogger2021@gmail.com We're updating our Terms of Service on May 22, 2024, so we wanted to let you know ahead of time. These changes won't affect the way you use our services , but they should help make it easier for you to understand what to expect from Google — and what we expect from you — as you use our services. You can see the new terms here . We also summarized the changes at the bottom of this email. What do I need to do? If you're under the age required to manage your own Google Account : We sent this email to your parent or guardian so that they can help you understand our updates better. Please discuss this email with your parent or guardian to decide if you need to do anything different with your account. If you're a parent or guardian, and you allow your child to use the services: Please review the updates to our terms with your child and help them decide whether they need to m...
Post a Comment
Read more

Quality Assurance Jobs in Pakistan

Jobs in Pakistan , Jobs in Dubai , Jobs in New Zealand , Jobs in Australia , Jobs in Bangladesh , Jobs in United Kingdom , Jobs in Germany , Jobs in South Africa , Jobs in India

Quality Assurance Jobs in Pakistan

Quality Assurance Specialist

Posted: 17 Jul 2021 03:50 PM PDT

IBEX Global - Islamabad - Job Overview: Quality Assurance Specialist (QA) is responsible for assessing the quality of the performance of our call center associates who deal with our existing and potential customer. The QA will monitor inbound and outbound emails responses to assess associate's demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. This individual will assist in developing, creating and implementing call center quality processes and procedures; as well as making recommendation for enhancements to training materials as needed to enhance the overall customer's experience. Key Responsibilities: Participates in design of call monitoring formats and quality standards. Performs call monitoring and provides trend data to site management team. Uses quality monitoring data management system to compile and track performance at team and individual level. Performs monitors of customer care email responses. Participates in customer and client... listening programs to identify customer needs and expectations. Provides actionable data to various internal support groups as needed. Coordinates and facilitates call calibration sessions for call center staff. Provides feedback to call center team leaders and managers. Prepares and analyzes internal and external quality reports for management staff review. Perform other duties as assigned. Job Specification: Good email writing skills Strong leadership and organizational skills Interpersonal skill MS Office especially Excel and PowerPoint Excellent written and verbal communication skills Good Spoken English skill Perks & Benefits: Medical Insurance Permanent Employment Status PF & Overtime provided Internal Job Posting Annual Leaves Leaves Encashment Referral Bonus 01 Number of Vacancies 08 Working Hours Islamabad Location Rotational Job Shift Plot # 17, Street # 4, Sector I-10/3, Islamabad, Pakistan Phone +92.111.874.874... - Permanent - Full-time

Deputy Manager-Quality

Posted: 22 Apr 2021 12:34 AM PDT

Karachi, Sindh - Hyderabad, Sindh - Description is hiring for a client company and you can apply or recommend. Position Title: Deputy Manager-Quality Qualification: Bachelors of Engineering (Mechanical) Experience: 5 to 8 years in Quality Control/Assurance Location: Karachi & Hyderabad Salary: Market competitive Industry: FMCG industry Interested candidates can share their resume with the job position mention in the subject line Best of Luck!... - Permanent - Full-time

Arabic Speaker

Posted: 17 Jul 2021 09:36 PM PDT

IBEX Global - Lahore, Punjab - Job Overview: Responsible for acting as a liaison between our Arabic customer(s) and the respective client. Ensure compliance of process and policies. Key Responsibilities: Interact with agents to provide and process information in response to their customer's inquiries, concerns and requests about products and/or services. Collaborate and build relationships with agents to strengthen service competitiveness Communicate timely back to agents, track and resolve any issues regarding the service Contribute to customer development role Ensure a positive Customer Experience ultimately leading to a good Quality Assurance (QA) Score while ensuring Compliance Job Specification: O Levels/Matric or above Excellent command over written & Arabic & English Proficiency with MS Office particularly MS Excel Flexibility & Adaptability Customer-centric attitude Emotional Intelligence and Critical Thinking Self-motivated, assertive and responsive Perks & Benefits: Medical... - Permanent - Full-time

Comments

Post a Comment

Popular Posts